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BL7: ‘Managing’ customer experience
Recall your ‘best experience’ as a customer engaging with any organisation, be it while interacting with…
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BL6: Challenging the challenge
Ever wondered, why would and how could the legendary pole vaulter Sergei Bubka break the world…
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BL5: The first time manager
“Congratulations on your promotion! You are now a team leader” Elated as this might feel initially,…
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BL4: The Multi-tasking myth
Myth, by definition, is an idea or story which many people believe but that does not…
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BL3: Sneak peep into an entrepreneurial mind
I have always wondered what makes the 20 somethings set aside their academic pursuits and plunge…
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BL2: Emulating the best machine ever made!
Single-most important challenge in retail distribution business is the ability of the think tank (brain) to…
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BL1: The vowels of stakeholder management
We all manage stakeholders in our personal and professional lives…a simple mantra that may be helpful